Terms & Conditions
Acceptance of Terms
By completing the registration process and/or using the service, you (“You”) hereby agree that you are eligible for a Quitline account and are bound by the terms and conditions described below.
These terms and conditions may be updated periodically without prior notice.
Description of Service
Quitline is a free smoking cessation service available to all citizens and permanent residents ofNew Zealand.
The Quitline service (“Service”) is defined as a three-month or more smoking cessation support programme, known as the Quit Programme, consisting of at least four follow-up support contacts. These contacts can be in the form of an email, text message or a phone call. This programme follows the Quitline Support Model which is designed to provide a personalised Quit Plan based on your smoking behaviour.
Persons who sign-up with Quitline and have access to the Service and will herein be referred to as the “Client”.
Clients may access the Quitline Service through the channels of phone, web, and text (SMS). Clients may be sent mail, emailed, texted, or phoned during their period of registration with Quitline. Use of the Quitline service is free and the Client will not be required to pay for costs associated with receiving or sending communication in the form of mail, email, text, or phone.
Quitline has an obligation (as required by the Ministry of Health) to collect information about the Client’s quit status (whether a client is smokefree or smoking) at particular times during their registration with Quitline. By subscribing to this Service the client is agreeing to respond to Quitline’s requests for their quit status at approximately four weeks and three months from the start of their Quit Programme.
Clients can unsubscribe from emails and text messages designed to support but cannot unsubscribe from communication intended to collect quit status information from the Client.
Termination of Service
The Client may terminate their patronage of Quitline’s service by contacting Quitline and requesting to stop using Quitline services.
By subscribing to the Quitline Service you agree to abide by the Quit Blog House Rules when using the Quit Blogs.
Quit Blogs House Rules – Moderation
The Quit Blogs are moderated by Quitline staff based on the principles below. There may be some delay before a blog is declined, this means your blog may be deleted even it has been published and other comments have been added to it. Comments may be deleted along with the original post even if they abide by the house rules. We may also moderate the blog by removing any mention of specific product names
Four basic principles to follow
There are four basic principles that we ask everyone to follow when posting to the blog. The principles are to make sure that everyone can have a supportive, safe and fun time.
The four basic principles for using our blogs are:
- Please be positive in your posts. This site is designed to be encouraging and supportive. Negative or offensive blogs may be declined. Please be aware that jokes don’t always come across as you might have intended and that others may not always share your point of view.
- Please don’t provide or ask for personal details. This is for your own safety because we can’t guarantee what others will do with your details. We want everyone to be safe. We allow the posting of email addresses but remember that this will be posted publicly and you will be responsible for removing the address if you need to have it removed.
- Please don’t continuously promote a particular brand (this includes websites) or commercial venture. Feel free to talk about what worked for you or any other ideas you hear about, but remember that if your posts looks like you are advertising a product or service, it will be declined.
- If you have a complaint about a product or service, please contact that provider directly rather than talking about them in the blog.
Your posts should be clear and easy to understand, and to a reasonable length – under 500 words. We reserve the right to deny a blog post.
If you believe that a blog post contains something which could be copyright, defamatory, obscene or otherwise unlawful, please contact the quit.org.nz team by using the report an issue link at the bottom of the page.
While we try to ensure links to external sites are safe, these links may change over time. Please be aware that using these links are at your own discretion. If you know that a link contains material which is defamatory, obscene or otherwise unlawful, please contact quit "at" quit.org.nz as soon as possible.
Please be aware that the views and opinions posted in this forum/blog may not reflect those of Quitline.