Having problems viewing this? view in a web page.
| Please unsubscribe me.

Welcome to the December 2007 QuitChat

In this issue:

Bumper year coming!

At The Quit Group we expect 2008 to be a bumper year for quitting smoking.

We will be providing more choices of quit support for smokers with NRT Online, an email support service and a new texting service. With other health providers we aim to be contributing to a drop in smoking prevalence in coming years.

People who smoke are increasingly looking for help to stop, judging by demand on the Quitline service during 2007. The year started out extremely busy and though callers to the Quitline are lower for November, they are still high compared to other years.

Around 65 percent of New Zealands 700,000 smokers have made a quit attempt in the last five years, according to the Ministry of Health’s New Zealand Tobacco Use Survey 2006. Of those who made quit attempts in the previous 12 months, around 26 percent received some form of advice and 26.5 percent used some form of quitting product.

It is clear there are a large number of people who would prefer not to be smokers and who are attempting to quit. However, it is also obvious that most are not succeeding, as we are not seeing any dramatic decrease in the rates of smoking.

At the Oceania Conference in September we were inspired by Professor Shu-Hong Zhu’s emphasis on supporting people not to give up when an attempt failed, but to keep making quit attempts. He said that cessation providers were often disappointed with their low success rates, however if smokers didn’t make quit attempts you could be sure the success rates would be zero! He said Californian smokers made an average of 14 quit attempts before succeeding.

Quitline callers often give themselves a really hard time when they relapse, so in the coming year we will be advising them to start planning to quit again and we will remind them that each failure is a chance to learn something about their smoking and the key to beating their addiction.

In the past seven years the Ministry of Health has funded a range of smoking cessation services and media campaigns and the Government has increased the restrictions on where people can smoke. This has contributed to an environment which is now very supportive of cessation.

During 2007 we have seen more health providers incorporating smoking cessation into primary and secondary health care. This is good news, as smokers are being reminded of the need to quit and are being offered more options.

Helen Glasgow
Executive Director

Introducing Anna Vincent – Quitline Manager

Anna Vincent, our new Quitline Contact Centre Manager, joined the Quit Group in early November.

She comes from ANZ bank with 10 years of contact centre experience, seven in a leadership role.

"I'm looking forward to making a real contribution to The Quit Group's business by developing Quitline people in their roles and fostering an environment that supports excellence.

"I believe people are the most important asset of any business, particularly one like ours which provides such an important service to individuals and the whole community by working toward a smokefree New Zealand," Anna said.

Changes to Quit services

With the introduction of the New Zealand Smoking Cessation Guidelines 2007, some changes have been made to the Quitline's messages to clients. Here is a summary of the changes:

  • NRT can now be given for eight weeks rather than four. This is done by providing a second Quit Card.
  • Each type of NRT needs a separate card. A longer course can be given if client is highly dependent.
  • Clients need a doctor’s approval for NRT if they have had a heart attack or stroke in the last two weeks or poorly controlled angina. Gum or other oral NRT is recommended.
  • Pregnant or breastfeeding clients no longer need LMC approval for NRT. Gum or other oral NRT is recommended.
  • 12-18-year-old clients no longer need parental permission to use NRT. Patches are recommended.
  • "Weaning" off NRT is not necessary; however some clients may prefer to use a lower dose toward the end of their programme.

NRT online takes off

850 people registered for NRT on the Quit website in October.

Giving people the option of ordering Quit Cards for NRT through www.quit.org.nz is part of The Quit Group’s goal of making the therapy more accessible to smokers wanting to quit. The majority of people registering online also order a Quit Book and there is also the option of receiving support emails and getting support from the blogs.

Quitline Advisor opportunities 

Demand for quitting services is expected to be high next year and the Quitline is looking for more Advisors to meet this demand.

This is a great opportunity for people to make a difference in a rewarding role, and to join a group that is a world leader in its field.

Please let your networks know that Wellington-based job opportunities are available. Applicants should contact Todd Firman on (04) 460 9876 or visit www.quit.org.nz  (job vacancies) for more details.

Promote your cessation service 

An online map, which will make it easier for people to find a local cessation provider, will be available to the sector next March.

The Quit Group and The Smokefree Coalition are designing the unbranded map for a range of organisations to place on their own websites. The map will allow people looking for a cessation provider to quickly search for a local service.

Cessation providers will be able to sign up and select what contact details they would like to show on the map. To keep the map up to date, after six months an automatic email will be sent asking cessation providers if their contact details are correct. The provider can update and republish their details for another six months. If no action is taken, the contact details will be removed from the map.

The Smokefree Coalition will also be putting contacts from the Smokefree Directory into the map and the map will have a filtering function so organisations can select the details they want to display.

Please send comments or questions to Hayden Sanders – quit@quit.org.nz.

New Video Diaries campaign

A new series of Quit's Video Diaries television campaign will be on air in late January.

The campaign follows smokers for several months on the roller coaster of quitting smoking – the challenges, slip-ups and successes.

Following the success of Stu and Tash in the first series, a Pacific couple with nine children and a baby on the way are among the stars of the new campaign. Roseanne and Iremia are quitting together to create a smokefree home for baby number ten, due in January.

Another couple, Sean and Karen, are determined to quit smoking. Tash's partner Joe, who featured in the first Video Diaries campaign, is also part of the new campaign.

 

Calls to the Quitline 

July 2005 – October 2007

Total, new, relapsed, Quit Pack, and NRT Online registrations to the Quitline

Note: the large increase in registrations during October 2007 is due to the introduction of ordering NRT online. Some clients requested both NRT online and a Quit Pack during this month, leading to double counting of these registrations. This issue will be addressed by a new form of reporting currently in development, which will be introduced in January 2008.

Quitline caller registrations by DHB region

(July – September 2007) 

DHB July August September Total
Northland 136 124 111 371
Waitemata 351 303 282 936
Auckland 297 230 224 751
Counties Manukau 271 363 260 894
Waikato 284 262 282 828
Bay of Plenty 180 176 189 545
Lakes 125 92 94 311
Tairawhiti 40 31 29 100
Taranaki 89 77 73 239
Hawke's Bay 124 139 122 385
Whanganui 54 46 52 152
MidCentral 145 122 124 391
Wairarapa 28 34 21 83
Capital and Coast 187 206 155 548
Hutt Valley 144 126 142 412
Nelson Marlborough 77 91 90 258
West Coast 35 37 29 101
Canterbury 314 308 313 935
South Canterbury 34 31 33 98
Otago 143 125 133 401
Southland 75 78 58 211
Not defined 60 90 200 350
TOTAL 3193 3091 3016 9300

 

Quit Group scheduled television advertising

Date Campaign  
13-20 January 2008 Video Diaries – Tash Tawhara  
20 January - 22 March 2008 New Video Diaries campaign  
Please note this schedule can change. Contact penny.stjohn@quit.org.nz  if you need to confirm advertising dates.

Having problems viewing this? view in a web page.
| Please unsubscribe me.